Okara
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Privacy & Data Use Policy

Last Modified: September 24, 2026

StreamOye Pte Ltd ("Okara", "us", "we") respects the privacy of our customers, business contacts, and other visitors to and users of Okara's AI marketing platform at okara.ai and all related domains and sub-domains (the "Okara Platform"). We are committed to safeguarding the data you provide to us. Please read this Privacy & Data Use Policy ("Policy") to learn how we collect, use, process, and secure your:

  1. personal data as defined under applicable data protection laws ("Personal Data");
  2. information about your business and website, content from services you connect to the Okara Platform, instructions you give our AI agents, and content our AI agents generate for you ("Service Data"); and
  3. technical, usage, and cookie data described in Section 1.5 below ("Usage Data"),

(collectively, "Data").

Your Consent: By accessing or using the services available on or through the Okara Platform, you acknowledge that you have read Okara's Terms of Service and this Policy, agree to the Terms of Service, and consent to our collection, use, and disclosure of your Data in accordance with this Policy. If you do not agree or consent, please do not access or use the Okara Platform.

If you have any questions, please email our Data Protection Officer at privacy@okara.ai.

About the Okara Platform

Okara provides an AI CMO: a set of AI agents that help you grow traffic and users for your business. Depending on the agents and features you use, the Okara Platform may analyse your website, research keywords and competitors, generate content, and prepare or publish posts and other content on third-party platforms such as Reddit, X (Twitter), LinkedIn, and your website or content management system.

AI Models We Use

To provide these services, the Okara Platform uses a combination of:

  • open-source AI models, which may be hosted on infrastructure operated by Okara or by third-party cloud and inference providers acting on our behalf; and
  • closed-source (proprietary) AI models provided by third-party AI providers (for example, OpenAI, Anthropic, and Amazon Bedrock), accessed through their commercial APIs,

(together, "AI Models", and the third parties who provide or host them, "AI Providers").

When you use features powered by an AI Model hosted by an AI Provider, the relevant Service Data is sent to that AI Provider for processing. We select AI Providers whose commercial terms do not permit them to use API data submitted by Okara to train their models, and we do not use your Service Data to train AI Models. AI Providers may retain data temporarily in accordance with their own terms, for example for abuse monitoring. A list of our principal AI Providers and other sub-processors is available on our sub-processors page.

1. Data Collection and Use

1.1 How we collect Data

We collect Data that you provide to us, that we obtain through services you connect, and that is generated through your use of the Okara Platform. This includes:

  • Personal Data you provide when registering for or using the Okara Platform;
  • Service Data, including your website URL and the publicly available content of your website, information about your business, products, audience, and competitors, and instructions and feedback you give to our agents;
  • data from third-party services you choose to connect ("Integrations"), as described in Section 1.4;
  • content generated by our AI agents for you ("Outputs"); and
  • Usage Data derived from your activity on the Okara Platform.

1.2 How we use your Data

A. Personal Data

We use your Personal Data for:

  • management and administration of the Okara Platform, including registration, account administration, access control, authentication, billing, and customisation of your experience ("Service Administration");
  • providing the services available on or through the Okara Platform, including our AI agent services (the "Services");
  • customer support, surveys, feedback, service improvement, and communicating with you.

B. Service Data

We use your Service Data to provide the Services to you, including analysing your website and market, generating content and recommendations, and preparing or publishing content through the channels you enable. Service Data may be processed by the AI Models described above, including closed-source models operated by third-party AI Providers.

C. Usage Data

We use Usage Data as described in Section 1.5.

D. Marketing

Where you have consented to receive marketing materials from Okara and its marketing agents, we will use your Personal Data for that purpose in accordance with Section 2.

1.3 What Personal Data we collect and why

If you use our Services, we may require contact and identity information such as your name, email address, company name, and other Personal Data indicated on forms on the Okara Platform, or which you choose to provide. We will indicate which fields are mandatory and which are optional.

We collect and use your Personal Data to provide the Services you request. We keep records of your use of the Services for as long as the purpose for which the data was collected continues, or as otherwise necessary for our normal business operations where permitted by applicable law.

We may review Data across multiple accounts to identify problems, prevent fraud or abuse, or resolve disputes, including to identify users operating multiple accounts. We may also review your Personal Data for errors, omissions, or accuracy.

Payments are processed by our third-party payment provider, Stripe. We use billing information only to bill you for the Services, verify your identity and account details, and detect fraud or other criminal activity. We do not store full card numbers on our servers.

1.4 Integrations and third-party platforms

You may connect third-party services to the Okara Platform, such as Google Search Console, Google Analytics, WordPress, Webflow, Framer, Wix, Sanity, GitHub, LinkedIn, X (Twitter), WhatsApp, and Telegram. When you do, you authorise us to access data from those services within the permissions you grant, such as search performance data, analytics data, site content, or the ability to publish on your behalf. We use this data only to provide the Services to you.

When our agents publish or post content on your behalf, that content becomes subject to the privacy policies and terms of the relevant platform and may be publicly visible. Okara is not responsible for how those platforms collect or use data. You can disconnect an Integration at any time from your dashboard or from the third-party service's own settings.

Okara's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

1.5 Usage Data and cookies

When you use the Okara Platform, we collect standard technical information sent by your browser, such as your IP address, browser type, operating system, language, time zone setting, access times, country, referring website addresses, and platform usage metrics. We also record information about how you use the Services, such as agent activity, feature usage, and task history. We use this information to operate, secure, and improve the Okara Platform and to perform aggregated analytics.

The Okara Platform uses cookies and similar technologies to distinguish you from other users, keep you signed in, and understand how the Okara Platform is used. Cookies are small text files downloaded to your device when you visit a website so that your device can be recognised.

We use analytics cookies from PostHog and Google Analytics, advertising and conversion-tracking technologies from Google Ads, X (Twitter), Reddit, and OpenAI, and affiliate tracking from impact.com and Rewardful. You can block or delete cookies through your browser settings, although some parts of the Okara Platform may not work properly without them. These providers are listed on our sub-processors page.

2. Marketing opt-in and opt-out

When you register for an Okara account or request a Service, you may opt in to receive marketing emails from Okara and/or our marketing agents, including news about our Services, events, and promotions. You can unsubscribe at any time using the link in any marketing email.

3. Disclosure of Data to Third Parties

We share Data with the following third parties, only to the extent needed to provide the Services or as otherwise described in this Policy:

  • AI Providers who process Service Data to generate Outputs, as described above;
  • cloud hosting, infrastructure, data, analytics, and payment service providers who process Data on our behalf;
  • third-party platforms you connect, when our agents act on your instructions (for example, publishing content);
  • lawyers, auditors, and other professional advisors; and
  • other agents or subcontractors acting on our behalf.

We may also disclose Data where required or permitted by applicable law, regulation, governmental order, or court order.

We may share Personal Data within our organisation and group companies with people who need it for business or legal reasons, such as processing an invoice or routing a support request.

We may disclose Data to third parties if we sell, buy, or merge any business or assets, including to a prospective seller or buyer.

We may share aggregated, anonymised, or de-identified information that cannot reasonably be linked to you with other third parties.

4. International Transfers of Data

Our service providers, including AI Providers and cloud hosting providers, may process Data in countries other than your own, including the United States, Singapore, and Ireland. Whenever we transfer Personal Data across borders, we take legally required steps to ensure that the transfer is necessary to provide the Services and that adequate safeguards are in place, such as contractual protections comparable to those required under applicable data protection laws and this Policy.

5. Security of Data

We use industry-standard technical and organisational measures to protect your Data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks. These include encryption of Data in transit and at rest, access controls, and secure storage of credentials and access tokens for connected Integrations.

Okara personnel and service providers, including AI Providers, are required as a condition of their engagement to keep Data held by Okara confidential.

No method of transmission or storage is perfectly secure. While we work to protect your Data, Okara does not warrant that loss, theft, or unauthorised access will never occur, and to the extent permitted by law disclaims liability arising from such events.

6. Record Retention

We keep Data only as long as necessary for the purposes for which it was collected, or as required or permitted by applicable law or for our legitimate business operations. When Data is no longer required, it is deleted or anonymised.

You can delete your Service Data, projects, and Outputs from your dashboard, and you can disconnect Integrations at any time. When you delete your account, we will delete or anonymise your Data within 30 days, except where we must retain it for legal, billing, or security reasons. Content already published on third-party platforms must be removed through those platforms.

Deleted Data may remain in encrypted backups for a limited period in line with our backup cycles, after which it is also deleted. Data processed by AI Providers is subject to their retention terms, as described above.

7. Accessing and Updating your Data

To access, correct, update, delete, restrict, or object to the processing of your Personal Data, or to request a copy of the Personal Data you have provided to us, contact us at privacy@okara.ai. You can also update your account details directly from your dashboard.

We will consider and respond to all requests in accordance with applicable law.

8. Changes to this Policy

Okara may amend this Policy at any time and will post amendments on the Okara Platform. Where changes are material, we will notify you through the Okara Platform. Please review this Policy periodically.

9. Contact Okara

If you have questions about this Policy or our privacy practices, please contact our Data Protection Officer:

Data Protection Officer

Email: privacy@okara.ai