You can change your website URL through Settings > AI CMO:
Click the profile icon in your sidebar
Go to Settings, then the AI CMO tab
Under Change Product URL, enter your new website URL
Confirm the change
Changing your URL permanently deletes all existing data for your current website — SEO reports, Reddit opportunities, articles, competitor analysis, and all strategy documents. The agent then restarts the full setup for your new URL. This cannot be undone.You cannot change the URL while onboarding is in progress. Wait for the current setup to complete first.
How do I change my email address?
Click the profile icon in your sidebar
Go to Settings, then the Security tab
Click Change Email
Verify via confirmation link or sign in with Google
The new email must not already be associated with another Okara account.
How long does the initial setup take?
Free plan: 3 to 5 minutes — website analysis, strategy documents, and SEO audit.Paid plan: 5 to 8 minutes — everything in Free plus Reddit research, article topics, Hacker News ideas, LinkedIn and X post ideas.You can watch progress in real time in the terminal. The system saves progress as it goes, so if anything fails it picks up where it left off.
My dashboard is not loading or showing data.
Try these steps in order:
Refresh your browser — a hard refresh often clears stale data
Check setup status — if onboarding is still running, the dashboard shows limited data until it finishes
Hard refresh — Cmd+Shift+R on Mac or Ctrl+Shift+R on Windows
Check your connection — make sure you have a stable internet connection
If onboarding failed, a retry button will appear on your dashboard within an hour. Click it to restart from the failed step — previous progress is preserved.If the issue persists, email support@okara.ai with your agent ID and a screenshot of any error.
What happens if onboarding fails?
The system retries automatically up to 3 times. Previous progress is never lost.If it still fails:
Check that your website is publicly accessible (not password-protected or behind a login)
Verify your URL is correct
Use the retry button on your dashboard
Email support@okara.ai with your agent ID if the problem continues
Our team is automatically notified of failed onboarding and can resolve issues without re-running the entire setup.
Your Agents Feed, SEO audit, and analytics all refresh automatically every 6 hours. You don’t need to trigger anything manually.Traffic data from Google Analytics and Search Console syncs multiple times per day once connected.New content cards — Reddit replies, X posts, LinkedIn posts, articles, and more — are generated daily and added to your feed automatically.
I updated my strategy documents. When will new opportunities reflect the changes?
Existing cards in your Agents Feed won’t change. New opportunities generated after the next 6-hour cycle will use your updated documents. You don’t need to do anything manually.
SEO and GEO changes are not showing up in my analytics instantly.
Audits refresh every 6 hours, but there’s an important distinction: the audit shows what search engines currently see. If you updated your site, those changes won’t appear in the audit until Google has crawled and re-indexed your pages — which can take anywhere from a few days to a few weeks depending on your site.GEO visibility in AI search engines (ChatGPT, Perplexity, Google AI, Claude) follows a similar pattern. Changes take time to propagate across AI training and retrieval systems.
How accurate is the competitor analysis?
The competitor analysis is built from search engine ranking data, website messaging analysis, and AI-powered research. It’s most accurate for direct, well-known competitors. Smaller or niche players may not always appear.The analysis reflects your market at the time of setup. You can add competitors manually from the Company panel at any time, and running a Website Refresh will re-discover competitors based on your current site.
How does Okara stay current with my business?
Okara monitors your channels every 6 hours and continuously discovers new opportunities. Your Company panel holds your strategy documents — update them any time and future content will reflect the changes.For bigger shifts like a rebrand, new product positioning, or a site redesign, use Website Refresh to have your agent re-read your site and regenerate all documents from scratch.
What happens to my data if I delete my account?
All data is permanently deleted immediately — opportunities, documents, analytics, strategy documents, and generated content. Email notifications stop. This cannot be recovered.Transaction history is retained for financial and legal compliance.
How often do new opportunities appear in my Agents Feed?
New opportunities are generated daily. Each agent runs on its own schedule and adds cards to your feed automatically. New items are highlighted so you can see what’s just arrived.Paid users receive a daily digest email summarising what’s new across all active agents.
What types of articles does the Articles Writer Agent generate?
Common questions from your target audience on Reddit
Trending topics in your space
Content angles your competitors aren’t covering
Each article comes with a target keyword, secondary keywords, estimated word count, difficulty score, and suggested approach. You review the draft, edit if needed, and publish directly to your connected CMS (WordPress, Webflow, or Framer) with one click.
Can I run multiple websites?
Yes. Multiple Projects is available on the Paid plan and lets you run a completely independent AI CMO for each product or website you manage.Each project gets its own strategy documents, SEO audit, Agents Feed, analytics, and integrations. Use the project switcher in the terminal header to jump between them.See Multiple Projects for details.
Can I invite teammates to my dashboard?
Yes, on the Paid plan. Go to Settings > Team, click Invite teammate, and enter their email. They’ll receive an invite link valid for 7 days.You can also generate a read-only shareable link from the Share menu for advisors, investors, or contractors who just need to view the dashboard.See Team Sharing for details.
In-app: Open Talk to AI CMO and ask anything about your opportunities, data, or account.Email:support@okara.ai — include your agent ID for faster resolution. Attach screenshots if you’re reporting a visual issue.Response time is under 24 hours for paid users. Failed onboarding auto-alerts our team so we’re already aware if something went wrong during setup.