Getting started
How do I change my website URL?
How do I change my website URL?
- Click the profile icon in your sidebar
- Go to Settings, then the AI CMO tab
- Under Change Product URL, enter your new website URL
- Confirm the change
How do I change my email address?
How do I change my email address?
- Click the profile icon in your sidebar
- Go to Settings, then the Security tab
- Click Change Email
- Verify via confirmation link or sign in with Google
How long does the initial setup take?
How long does the initial setup take?
My dashboard is not loading or showing data.
My dashboard is not loading or showing data.
- Refresh your browser — a hard refresh often clears stale data
- Check setup status — if onboarding is still running, the dashboard shows limited data until it finishes
- Hard refresh —
Cmd+Shift+Ron Mac orCtrl+Shift+Ron Windows - Check your connection — make sure you have a stable internet connection
What happens if onboarding fails?
What happens if onboarding fails?
- Check that your website is publicly accessible (not password-protected or behind a login)
- Verify your URL is correct
- Use the retry button on your dashboard
- Email support@okara.ai with your agent ID if the problem continues
Dashboard and data
How often is data updated?
How often is data updated?
I updated my strategy documents. When will new opportunities reflect the changes?
I updated my strategy documents. When will new opportunities reflect the changes?
SEO and GEO changes are not showing up in my analytics instantly.
SEO and GEO changes are not showing up in my analytics instantly.
How accurate is the competitor analysis?
How accurate is the competitor analysis?
How does Okara stay current with my business?
How does Okara stay current with my business?
What happens to my data if I delete my account?
What happens to my data if I delete my account?
Credits
How do credits work?
How do credits work?
What's the difference between monthly credits and top-up credits?
What's the difference between monthly credits and top-up credits?
What happens if I run out of credits?
What happens if I run out of credits?
Features and agents
Which agents are available on the Free plan?
Which agents are available on the Free plan?
- SEO Agent — continuous recommendations in your Agents Feed
- X Agent — daily post drafts
- Strategy documents (Product Information and Marketing Strategy)
- SEO audit with health score, Core Web Vitals, technical checks
- Traffic tab (once you connect Google Analytics or Search Console)
- Talk to AI CMO
How often do new opportunities appear in my Agents Feed?
How often do new opportunities appear in my Agents Feed?
What types of articles does the Articles Writer Agent generate?
What types of articles does the Articles Writer Agent generate?
- Keyword gaps where competitors rank but you don’t
- Common questions from your target audience on Reddit
- Trending topics in your space
- Content angles your competitors aren’t covering
Can I run multiple websites?
Can I run multiple websites?
Does Okara post to Reddit, X, or LinkedIn automatically?
Does Okara post to Reddit, X, or LinkedIn automatically?
Can I customise how my agent writes content?
Can I customise how my agent writes content?
- Tone and style — how formal, technical, or casual the writing should be
- Keywords to include or avoid
- Target region or market — useful if you’re focused on a specific geography
- Priority subreddits — for the Reddit Agent, you can specify which communities to monitor
What happens to cards I archive or dismiss?
What happens to cards I archive or dismiss?
How does fixing SEO issues work?
How does fixing SEO issues work?
- WordPress or Webflow — the fix is applied directly to your CMS
- GitHub — Okara opens a pull request against your repository with the proposed change
- Manual — if neither is connected, the card shows you exactly what to change and where
Can I invite teammates to my dashboard?
Can I invite teammates to my dashboard?
Privacy and data
What does Okara read from my website?
What does Okara read from my website?
Can I delete my data?
Can I delete my data?
Support
How do I get help?
How do I get help?
Still have a question? Email support@okara.ai.